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Shermer-Willow Service
About Us
Shermer Willow Service is a AAA aproved repair facility that has been servicing the Chicago North Shore area for over
30 years. We are located at 1912 Willow Road about half way between Waukegan
Road/I43 and the Tri-State Tollway/I-94. Shermer-Willow Service is a family
owned business delivering honest and professional automotive repair and
maintenance services to the people of the northern suburbs & the
surrounding areas. The quality ASE (automotive service excellence) certified
technicians at Shermer-Willow Service employ today’s latest automotive
technology and are equipped to handle all major and minor diagnosis and repairs
on foreign and domestic light and medium duty vehicles.
Shermer-Willow Service is also equipped for custom work from aftermarket
suspension installation, custom exhaust, and custom engine work.
About
NAPA AutoCare
As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will
know up front what to expect. As part of this code, we pledge to:
- To perform high quality diagnostic and repair
service at a fair price using quality Napa parts
- To employ ASE certified technicians
- To be dedicated to customer satisfaction
- To exercise reasonable care for the customers
property while in our possession
- To obtain prior authorization and provide a price
estimate for work performed
- To provide a system for fair settlement of
customer complaints should they occur
- To maintain the highest standards of our
profession
- To uphold the integrity of all members of the NAPA
AutoCare Program
Our National
NAPA AutoCare Warranty
We currently offer the NAPA AutoCare "Peace of Mind" Warranty,
providing our customers with 12-months/12,000-miles of worry-free protection on
qualifying parts and labor. Wherever you may travel, our warranty is honored at
over 13,000 NAPA AutoCare locations across the country.
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